CX Experts Support
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Activity overview
Latest activity by CX Experts Support-
CX Experts Support created an article,
Season Rollover - 2026/27
Officials HQ will complete the annual season rollover process the evening of Thursday 2nd April meaning all Umpires will be required to re-register into the platform from Friday 3rd April. All Umpi...
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CX Experts Support created an article,
Managing Umpires
Overview:In this support article we will guide you on how to manage and update Umpire Details as an OfficialsHQ admin. Steps: To begin managing umpires, navigate to the Officials > Umpires. A pop-...
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CX Experts Support created an article,
Managing Officials
Overview: This article discusses how administrators can update and manage the profiles of officials who have registered on OfficialsHQ. It covers the process of modifying basic information, assign...
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CX Experts Support created an article,
Reporting
Overview: There are multiple reports that can be generated within OfficialsHQ, this support article gives you a breakdown of each report that can be generated and a brief description of each repo...
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CX Experts Support created an article,
Publish Appointments
Overview:This article explains how umpire administrators can manage the publication of umpire appointments, offering flexibility in timing and selection based on specific competition needs. Once u...
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CX Experts Support created an article,
Automatic Appointments
Overview: In this support article we show you how to use the auto appointments feature in OfficialsHQ. and guide you through the process of automatically appointing umpires to your grades. Steps: A...
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CX Experts Support created an article,
Manually Appoint an Umpire to a Match
Overview: This article provides a step-by-step guide on manually allocating umpires to matches after setting up panels and umpires. Steps: Once you have added your panels and umpires to those umpi...
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CX Experts Support created an article,
Creating Awards
Overview: In this support article, we will guide you through the process of creating awards that umpires can submit votes for. Steps: Begin by accessing the Competition Management menu and selecti...
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CX Experts Support created an article,
Linking Reports to a Grade
Overview: This article guides users through the process of linking created match reports (such as Umpire Report or Match Report) to corresponding grades within a competition. It explains how to na...
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CX Experts Support created an article,
Creating Match Reports
Overview: This article guides users through the process of creating match reports within an administrative portal. It covers accessing the report creation interface, utilizing various components s...